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To use the CDT in silent mode:

  1. Download the CDT zip file via Trend Micro Download Center.
  2. Extract the CDT file.
  3. Open the CaseDiagnosticTool.ini file using a text editor.
  4. Edit the file using the following settings:

    [Setting]
    ;Define whether running in silent mode.
    SilentMode=1
    ;Define the default path to store necessary log files when running in silent mode.
    SilentFolder=C:\CDT_Data
    CDT_DebugLevel=2
    ;Define whether to turn on/off the debug mode of the product(s) or not
    RunDebugMode=1
    ;ExInterface plug-ins will be selected in silent mode.
    [ExInterface]
    ;DebugLevel can be 0 to 9
    DebugLevel=5

    ;Event related to ExInterface plug-ins will be selected in silent mode.
    [EventList]
    ExInterface1=1,2,3,4,5,6,7,8,9
    ExInterface2=1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16

    Module state

     
    For the "EventExInterfaceX" parameter, execute the CDT in GUI mode first, then select certain events, and use the EventFileList.txt as reference.
     
  5. Save and close the CaseDiagnosticTool.ini file.
  6. Open a command prompt and then execute the CaseDiagnosticTool application file.

    Module state

  7. You can collect the generated CDT_Data file in the directory specified in the configuration file (Default C:\CDT_Data).