The issue happens due to any of the following reasons:

• The error occurs by mapping an incorrect PHP-CGI.exe.
• The PHP-CGI.exe application is missing from the %Program Files%\PHP folder.

  

To resolve the issue:

1. Open the Internet Information Services (IIS) Manager.
2. Navigate to <Server_Name>\Sites\OfficeScan\officescan\console\HTML\widget.
3. Double-click Handle Mappings under the Features View panel.
4. Right-click Edit on the item for *.php.
5. Update the Executable (optional): field with the correct PHP-CGI.exe:
    

   Ensure that php-cgi.exe or PHP folder exists under PLM folder. If the file is missing, please check C:\Program Files (x86) if PHP folder and files exist. Copy the PHP folder under PLM folder.
   <OSCE_Server_Installation_Folder>\PCCSRV\PLM\PHP\php-cgi.exe ​​
6. Save the configuration.
7. Log on to the web management console again to verify that the issue has been resolved.