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The message appears because the actual hardware does not exist in VMware and Microsoft Hyper-V.

The IWSVA hardware monitoring is only applicable on bare metal installation.

Keywords: error message in hardware status tab,hardware status feature,monitor hardware information not available in VM ware and hyperV,baremetal installation,hardware tab,unsupported hardware monitoring in vm and hyper v,cannot use iwsva hardware monitoring

“The current hardware platform or virtual platform is not supported…” appears on the Hardware Status tab of VMware and Microsoft Hyper-V users

Product / Version includes:

Interscan Web Security Virtual Appliance 6.0 , Interscan Web Security Virtual Appliance 6.5

Last updated: 2025/05/08

Solution ID: KA-0003687

Category: SPEC , Deploy , Install

Summary

Customers using VMware and Microsoft Hyper-V see the following message in the Hardware Status tab on the InterScan Web Security Virtual Appliance (IWSVA) web console:

“The current hardware platform or virtual platform is not supported. IWSVA hardware monitoring is only compatible with the Baseboard Management Controller (BMC) with Intelligent Platform Management Interface (IPMI) v 2.0 support.”

The message appears because the actual hardware does not exist in VMware and Microsoft Hyper-V.

The IWSVA hardware monitoring is only applicable on bare metal installation.

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“The current hardware platform or virtual platform is not supported…” appears on the Hardware Status tab of VMware and Microsoft Hyper-V users

“The current hardware platform or virtual platform is not supported…” appears on the Hardware Status tab of VMware and Microsoft Hyper-V users

Product / Version includes:

Summary