Views:

To resolve the issue:

Run "df –h" on the command line interface or connect to IMSVA IP via putty to show the available space on the machine.
If Root2 is 100% used, clear the old patterns from /opt/trend/imss/temp/au/vsapi.

Leave at least three (3) most recent pattern files. Make sure not to delete the top three (3) lpt$vpn.xxx files with the highest number.
Restart the IMSVA Server.
Connect to the web console.

Keywords: web console not opening,web management console page cannot be displayed,Error opening web console,opening web console

"This website is not available" appears when opening the InterScan Messaging Security Virtual Appliance (IMSVA) web console

Product / Version includes:

Interscan Messaging Security Virtual Appliance9.0 , Interscan Messaging Security Virtual Appliance8.5

Last updated: 2021/10/25

Solution ID: KA-0003892

Category: Troubleshoot

Summary

You cannot open the IMSVA web console and the following message appears:

This website is not available

To resolve the issue:

Run "df –h" on the command line interface or connect to IMSVA IP via putty to show the available space on the machine.
If Root2 is 100% used, clear the old patterns from /opt/trend/imss/temp/au/vsapi.

Leave at least three (3) most recent pattern files. Make sure not to delete the top three (3) lpt$vpn.xxx files with the highest number.
Restart the IMSVA Server.
Connect to the web console.

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