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Installing a Plug-in Program

  1. Open the OfficeScan web console and click Plug-in Manager in the main menu.
  2. On the Plug-in Manager screen, go to the plug-in program section and click Download. The size of the plug-in program package displays beside the Download button. Plug-in Manager stores the downloaded package to <Server installation folder>\PCCSRV\Download\Product.
  3. Monitor the download progress. You can navigate away from the screen during the download. After Plug-in Manager downloads the package, the plug-in program displays in a new screen.
  4. Click Install Now or Install Later.
    • If you clicked Install Now, check the installation progress.
    • If you clicked Install Later, access the Plug-in Manager screen, go to the plug-in program section, click Install, and then check the installation progress.

After the installation, the current plug-in program version displays. You can then start managing the plug-in program.

Managing a Plug-in Program

  1. Open the OfficeScan web console and click Plug-in Manager.
  2. On the Plug-in Manager screen, go to the plug-in program section and click Manage Program.

If the problem persists, please contact Trend Micro Technical Support for further assistance.