Installing a Plug-in Program
- Open the OfficeScan web console and click Plug-in Manager in the main menu.
- On the Plug-in Manager screen, go to the plug-in program section and click Download. The size of the plug-in program package displays beside the Download button. Plug-in Manager stores the downloaded package to <Server installation folder>\PCCSRV\Download\Product.
- Monitor the download progress. You can navigate away from the screen during the download. After Plug-in Manager downloads the package, the plug-in program displays in a new screen.
- Click Install Now or Install Later.
- If you clicked Install Now, check the installation progress.
- If you clicked Install Later, access the Plug-in Manager screen, go to the plug-in program section, click Install, and then check the installation progress.
After the installation, the current plug-in program version displays. You can then start managing the plug-in program.
Managing a Plug-in Program
- Open the OfficeScan web console and click Plug-in Manager.
- On the Plug-in Manager screen, go to the plug-in program section and click Manage Program.
If the problem persists, please contact Trend Micro Technical Support for further assistance.