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License renewal is the method of extending the expiration date or number of user licenses through an AC. This needs to be communicated first with your Trend Micro sales representative.
After the changes have been made, you can then extend the AC by renewing managed product licenses via the License Management screen.
You can also deploy new ACs to new products. Refer to the Knowledgebase article: Adding and updating the Product License for Apex Central and managed product .
The list below shows the products products under the CUP program that support both license renewal and activation code deployment.
ProductSupports license renewal through Apex Central™Supports deployment of new activation codes through Apex Central™
All supported versions of Officescan Corporate Edition (OSCE)YesYes
All supported versions of Interscan Web Security Virtual Appliance (IWSVA)YesYes
All supported versions of Interscan Messaging Virtual Appliance (IMSVA)YesNo
PortalProtectYesYes
ScanMail for Domino 5.0 and above and ScanMail for IBM Domino 5.6 and aboveYesYes
All supported versions of ScanMail for ExchangeYesYes
All supported versions of IM SecurityYesYes
All supported versions of IM SecurityYesYes
Interscan Web Security as a ServiceN/AYes
Hosted Email ServicesN/AYes
Worry-Free Business as a ServiceN/AYes
Trend Micro Mobile Security 9.0 Service Pack 1 and aboveYesYes
Trend Micro Security for Mac 2.0 Service Pack 1 and aboveYesYes
Trend Micro Endpoint Encryption 5.0 Patch 1 and aboveYesYes