License renewal is the method of extending the expiration date or number of user licenses through an AC. This needs to be communicated first with your Trend Micro sales representative.
After the changes have been made, you can then extend the AC by renewing managed product licenses via the License Management screen.
You can also deploy new ACs to new products. Refer to the Knowledgebase article: Adding and updating the Product License for Apex Central and managed product .
The list below shows the products products under the CUP program that support both license renewal and activation code deployment.
| Product | Supports license renewal through Apex Central™ | Supports deployment of new activation codes through Apex Central™ |
|---|---|---|
| All supported versions of Officescan Corporate Edition (OSCE) | Yes | Yes |
| All supported versions of Interscan Web Security Virtual Appliance (IWSVA) | Yes | Yes |
| All supported versions of Interscan Messaging Virtual Appliance (IMSVA) | Yes | No |
| PortalProtect | Yes | Yes |
| ScanMail for Domino 5.0 and above and ScanMail for IBM Domino 5.6 and above | Yes | Yes |
| All supported versions of ScanMail for Exchange | Yes | Yes |
| All supported versions of IM Security | Yes | Yes |
| All supported versions of IM Security | Yes | Yes |
| Interscan Web Security as a Service | N/A | Yes |
| Hosted Email Services | N/A | Yes |
| Worry-Free Business as a Service | N/A | Yes |
| Trend Micro Mobile Security 9.0 Service Pack 1 and above | Yes | Yes |
| Trend Micro Security for Mac 2.0 Service Pack 1 and above | Yes | Yes |
| Trend Micro Endpoint Encryption 5.0 Patch 1 and above | Yes | Yes |