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Deep Security uses certain links for the following services and functions:

  • ActiveUpdate Feedback Server - This is used to connect to iAU default global feedback server.
  • ActiveUpdate Server - This is used for checking and performing security updates for Deep Security.
  • Census Server - This is used for communications with the Global Census Server during file scans started by Behavior Monitoring.
  • Download Center - This is used to get Deep Security Agent packages from Trend Micro Download Center to Deep Security Manager.
  • License Server - This is used for checking license status and performing license updates.
  • Smart Feedback Server - This is used to collect feedback from the system when such feature is enabled.
  • Smart Scan Server - This is used for providing global FRS service to customers.
  • Threat Encyclopedia - This is used for querying malware information when a virus is found.
  • Trend Micro Safe Software Service - This is used to verify if a file is safe.
  • Web Reputation Reclassify Server - This is used to reclassify a URL that was accessed when a malicious website was detected by Web Reputation Service.
  • Web Reputation Service (WRS) Server - This is used for providing global WRS to customers.

To know the exact URLs used for the services and functions mentioned above, click on your product version below:

From Deep Security Manager

  • Help Center

    help.deepsecurity.trendmicro.com

  • Download Center

    http://files.trendmicro.com:80

  • Trend Micro Smart Feedback

    ds120-en.fbs25.trendmicro.com
    ds120-jp.fbs25.trendmicro.com

  • Trend Micro Active Update

    https://iaus.activeupdate.trendmicro.com:443/
    https://ipv6-iaus.trendmicro.com:443

  • Licensing and Registration Servers

    licenseupdate.trendmicro.com (80/HTTP, 443/HTTPS)
    https://clp.trendmicro.com:443
    https://olr.trendmicro.com:443

  • Trend Micro Certified Safe Software Service (CSSS)

    https://gacl.trendmicro.com:443
    https://grid-global.trendmicro.com:443
    https://grid.trendmicro.com:443

  • News Feed

    news.deepsecurity.trendmicro.com
    news.deepsecurity.trendmicro.com/news.atom
    news.deepsecurity.trendmicro.com/news_ja.atom

From Deep Security Agent, Relay, or Virtual Appliance

  • Update Servers

    https://iaus.activeupdate.trendmicro.com:443
    https://iaus.trendmicro.com:443
    https://ipv6-iaus.trendmicro.com:443
    https://ipv6-iaus.activeupdate.trendmicro.com:443

  • Good File Reputation Service

    deepsec12-en.gfrbridge.trendmicro.com
    deepsec12-jp.gfrbridge.trendmicro.com

  • Global Census Service

    ds1200-en-census.trendmicro.com
    ds1200-jp-census.trendmicro.com

  • Predictive Machine Learning

    ds120-en-b.trx.trendmicro.com
    ds120-jp-b.trx.trendmicro.com
    ds120-en-f.trx.trendmicro.com
    ds120-jp-f.trx.trendmicro.com

  • Smart Scan Servers

    ds120.icrc.trendmicro.com
    ds120-jp.icrc.trendmicro.com

  • Web Reputation Servers

    ds12-0-en.url.trendmicro.com
    ds12-0-jp.url.trendmicro.com

For the complete list of URLs and port numbers, visit Deep Security Help Center.

From Deep Security Manager

  • Help Center

    help.deepsecurity.trendmicro.com

  • Download Center

    http://files.trendmicro.com:80

  • Trend Micro Smart Feedback

    deepsecurity1100-en.fbs25.trendmicro.com
    deepsecurity1100-jp.fbs25.trendmicro.com

  • Trend Micro Active Update

    https://iaus.activeupdate.trendmicro.com/
    https://ipv6-iaus.trendmicro.com

  • License Servers

    https://licenseupdate.trendmicro.com:80

  • Trend Micro Certified Safe Software Service (CSSS)

    https://grid-global.trendmicro.com:443

From Deep Security Agent, Relay, or Virtual Appliance

  • ActiveUpdate Server

    https://ipv6-iaus.trendmicro.com:443
    https://iaus.activeupdate.trendmicro.com:443

  • Good File Reputation Service

    deepsec11-en.gfrbridge.trendmicro.com
    deepsec11-jp.gfrbridge.trendmicro.com

  • File Census

    ds1100-en-census.trendmicro.com
    ds1100-jp-census.trendmicro.com

  • Predictive Machine Learning

    ds110-en-f.trx.trendmicro.com
    ds110-jp-f.trx.trendmicro.com

  • Trend Micro Smart Protection Network

    ds110.icrc.trendmicro.com
    ds110-jp.icrc.trendmicro.com
    ds11-0-en.url.trendmicro.com
    ds11-0-jp.url.trendmicro.com

For the complete list of URLs and port numbers, visit Deep Security Help Center.

From Deep Security Manager

  • Help Center

    help.deepsecurity.trendmicro.com

  • Download Center

    http://files.trendmicro.com:80

  • Web Reputation Service (WRS) Servers

    ds100-en.url.trendmicro.com
    ds100-jp.url.trendmicro.com
    ds100-sc.url.trendmicro.com

  • Feedback Servers

    deepsecurity1000-en.fbs20.trendmicro.com
    deepsecurity1000-jp.fbs20.trendmicro.com
    deepsecurity1000-sc.fbs20.trendmicro.com

  • File Census Server

    ds1000-en.census.trendmicro.com
    ds1000-jp.census.trendmicro.com
    ds1000-sc.census.trendmicro.com
    ds1000-tc.census.trendmicro.com

  • License Servers

    http://licenseupdate.trendmicro.com:80

From Deep Security Agent, Relay, or Virtual Appliance

  • ActiveUpdate Server

    https://ipv6-iaus.trendmicro.com:443
    https://iaus.activeupdate.trendmicro.com:443

  • Smart Scan Server

    https://ds10.icrc.trendmicro.com
    https://ds10.icrc.trendmicro.com/tmcss/?
    https://ds10-jp.icrc.trendmicro.com/tmcss/? (JP language only)
    https://ds10-sc.icrc.trendmicro.com/tmcss/? (CN language only)

  • WRS Servers

    ds100-en.url.trendmicro.com
    ds100-jp.url.trendmicro.com (JP language only)
    ds100-sc.url.trendmicro.com (CN language only)
    http://sitesafety.trendmicro.com
    http://jp.sitesafety.trendmicro.com (JP language only)

From Deep Security Manager

  • License Server

    http://licenseupdate.trendmicro.com:80

  • Trend Micro Safe Software Service

    http://grid.trendmicro.com:80
    https://gacl.trendmicro.com:443

  • Smart Feedback Server

    http://www.smartprotectionnetwork.com:80 (for EN language)
    http://cn.trendmicro.com:80 (for CN language)
    http://www.trendmicro.co.jp:80 (for JP language)

  • Download Center

    http://files.trendmicro.com:80

From Deep Security Agent, Relay, or Virtual Appliance

  • ActiveUpdate Server

    https://iaus.trendmicro.com:443
    https://iaus.activeupdate.trendmicro.com:443

  • ActiveUpdate Feedback Server

    http://iaufdbk.trendmicro.com:80

  • Web Reputation Service (WRS) Server

    http://ds96-en.url.trendmicro.com:80
    http://ds96-jp.url.trendmicro.com:80 (for JP language only)

  • Smart Scan Server

    https://ds96.icrc.trendmicro.com:443
    https://ds96-sc.icrc.trendmicro.com.cn:443 (for CN language only)
    https://ds96-jp.icrc.trendmicro.com:443 (for JP language only)

From the Browser

  • Web Reputation Reclassify Server

    http://sitesafety.trendmicro.com:80
    http://jp.sitesafety.trendmicro.com:80 (for JP language only)

  • Threat Encyclopedia

    http://about-threats.trendmicro.com:80

From Deep Security Manager

  • License Server

    http://licenseupdate.trendmicro.com:80

  • Trend Micro Safe Software Service

    http://grid.trendmicro.com:80
    https://gacl.trendmicro.com:443

  • Smart Feedback Server

    http://www.smartprotectionnetwork.com:80 (for EN language)
    http://cn.trendmicro.com:80 (for CN language)
    http://www.trendmicro.co.jp:80 (for JP language)

  • Download Center

    http://files.trendmicro.com:80

From Deep Security Agent, Relay, or Virtual Appliance

  • ActiveUpdate Server

    https://iaus.trendmicro.com:443
    https://iaus.activeupdate.trendmicro.com:443

  • ActiveUpdate Feedback Server

    http://iaufdbk.trendmicro.com:80

  • Web Reputation Service (WRS) Server

    http://ds95-en.url.trendmicro.com:80
    http://ds95-jp.url.trendmicro.com:80 (for JP language only)

  • Smart Scan Server

    https://ds95.icrc.trendmicro.com:443
    https://ds95-sc.icrc.trendmicro.com.cn:443 (for CN language only)
    https://ds95-jp.icrc.trendmicro.com:443 (for JP language only)

From the Browser

  • Web Reputation Reclassify Server

    http://sitesafety.trendmicro.com:80
    http://jp.sitesafety.trendmicro.com:80 (for JP language only)

  • Threat Encyclopedia

    http://about-threats.trendmicro.com:80

From Deep Security Manager

  • License Server

    http://licenseupdate.trendmicro.com:80

  • Trend Micro Safe Software Service

    http://grid.trendmicro.com:80
    https://gacl.trendmicro.com:443

  • Smart Feedback Server

    http://www.smartprotectionnetwork.com:80 (for EN language)
    http://cn.trendmicro.com:80 (for CN language)
    http://www.trendmicro.co.jp:80 (for JP language)

From Deep Security Agent, Relay, or Virtual Appliance

  • ActiveUpdate Server

    https://iaus.trendmicro.com:443
    https://iaus.activeupdate.trendmicro.com:443

  • ActiveUpdate Feedback Server

    http://iaufdbk.trendmicro.com:80

  • Web Reputation Service (WRS) Server

    http://ds90-en.url.trendmicro.com:80
    http://ds90-jp.url.trendmicro.com:80 (for JP language only)

  • Smart Scan Server

    https://ds8.icrc.trendmicro.com:443
    https://ds8-jp.icrc.trendmicro.com:443 (for JP language only)

From the Browser

  • Web Reputation Reclassify Server

    http://sitesafety.trendmicro.com:80
    http://jp.sitesafety.trendmicro.com:80 (for JP language only)

  • Threat Encyclopedia

    http://about-threats.trendmicro.com:80

 
For Deep Security as a Service (DSaaS), it will be based on the latest version and the URLs may differ from the ones listed above.