Views:

To enable the debug logs:

Create a configuration file depending on your environment:
- Windows: %WINDIR%\ds_agent.ini
- Linux: /etc/ds_agent.conf
Add the “Trace=Diag” line to the configuration file.
Restart the Trend Micro Deep Security Agent service.

To view the log entries:

Windows: Download and run DebugView tool.
Linux: Go to Syslog local0.info messages (i.e. /var/log/messages).

Keywords: enabling debug logging on dsa,debug logs enabled,DSA debugging,activate debug log,debug logs on DSA diagnostic package,turn on debug mode,not enough details in logs,not logging sufficient information

Enabling debug logs for creating Deep Security Agent (DSA) 9.0 diagnostic package

Product / Version includes:

Deep Security9.0

Last updated: 2021/08/28

Solution ID: KA-0004186

Category: Troubleshoot

Summary

Enable the debug logging to generate more details in the logs when collecting diagnostic package for Deep Security Agent (DSA) 9.0.

To enable the debug logs:

Create a configuration file depending on your environment:
- Windows: %WINDIR%\ds_agent.ini
- Linux: /etc/ds_agent.conf
Add the “Trace=Diag” line to the configuration file.
Restart the Trend Micro Deep Security Agent service.

To view the log entries:

Windows: Download and run DebugView tool.
Linux: Go to Syslog local0.info messages (i.e. /var/log/messages).

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Enabling debug logs for creating Deep Security Agent (DSA) 9.0 diagnostic package

Enabling debug logs for creating Deep Security Agent (DSA) 9.0 diagnostic package

Product / Version includes:

Summary