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The parent device greeting message can be edited in the web console. Since the child device web user interface is not available, you have to manually edit its configuration files.
To ensure that the changes you make in the greeting message will not be rolled back when IMSVA is synced:
  1. Open the IMSVA Command Shell of the child device.
  2. Go to the /opt/trend/imss/config folder.
  3. Open the imss.ini file with a text editor.
  4. Search for the “detach_key_postfix” variable and change it to “detach_key_postfix=smtpd_banner”.
  5. Save the changes and close the file
  6. Reload the manager using the command:
    # S99MANAGER reload
To modify the greeting message:
  1. Open the IMSVA Command Shell of the child device.
  2. Go to the /opt/trend/imss/postfix/etc/posftix folder using the command:
    # cd /opt/trend/imss/postfix/etc/postix
  3. Open the main.cf file with a text editor
  4. Search for the smtpd_banner variable
  5. Change the text with the greeting message that you intend to use.
  6. Save the changes and close the file
  7. Restart postfix with the command:
    # postfix restart
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