Views:

To manually install TMSM:

  1. Run “Trend Micro\Apex One\PCCSRV\Admin\Utility\SQL\SQL.exe” and select new installation. Install the SQL Server Express with “TMSM” as the instance name.

    SQL Server Instance Configuration

  2. If you are performing the TMSM server installation on a Domain Controller (DC), configure to use an existing domain account other than the two (2) built-in accounts namely Local Service and Network Service.

    Accounts used for SQL Server services

  3. Set the password for system administrator (sa) account.

    Setting the password for the SQL Server sa account

  1. Download PSTools.zip from Microsoft web site.
  2. Extract the TMSMDBPassword.zip file and place it to Apex One server.

    Extract PSTools.zip and TMSMDBPassword.zip files to temporary directory position. For example: C:\Pstools.

  3. Using an administrator account, open a command prompt (cmd.exe).
  4. Go to the C:\Pstools folder by issuing a CD command.
  5. Type the following command:

    PsExec.exe -s -i cmd.exe

  6. A new command prompt, which now has system privileges, opens. In this new command window, run the following commands to set the TMSM DB password by using the same sa password set in Step 1:

    CD c:\Pstools
    TMSMDBPassword [SA Password]

    For example: TMSMDBPassword Password

Finish the installation by following the installation wizard.