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Trend Micro occasionally upgrades products and discontinues support for older versions of products. To know if the product you are using is still supported by Trend Micro Support, see below for the list of supported products and their respective data, plus their End-of-Sale date and End-of-Life date.

 
If you cannot find your product/version below, it may have reached End-of-Life. Please check the products/versions that have reached End-of-Life here.
 
ProductVersionLanguagePlatformRegionEnd-of-SaleEnd-of-Life
Apex Central English    
Apex One English    
Apex One as a Service EnglishSaaSALL  
Cloud App Security EnglishSaaSALL  
Cloud Edge5.6 SP2Japanese
English/
Traditional Chinese
Hardware ApplianceJapan  
Cloud Edge7Japanese
English/
Traditional Chinese
Hardware ApplianceJapan  
Cloud Edge G1
(50, SB model)
5.6 SP1Japanese/English/
Traditional Chinese
Hardware ApplianceALL18-Jan-23 
Cloud Edge G26.0 SP2Japanese/English/
Traditional Chinese
Hardware ApplianceNorth America  
Cloud One Application Security EnglishSaaSALL31-Mar-2331-Dec-24
Cloud One Container Security EnglishSaaSALL31-Dec-2431-Dec-25
Cloud One Open Source Security by Snyk EnglishSaaSALL01-Jun-2431-Dec-24
Deep Discovery Analyzer7.1EnglishHardware ApplianceALL29-Jun-2229-Jun-25
Deep Discovery Analyzer7.1JapaneseHardware ApplianceALL10-Aug-2331-Aug-25
Deep Discovery Analyzer7.2EnglishHardware ApplianceALL30-May-2330-May-26
Deep Discovery Analyzer7.5EnglishHardware ApplianceALL  
Deep Discovery Analyzer7.5JapaneseHardware ApplianceALL  
Deep Discovery Director5.3EnglishHardware ApplianceALL01-May-2231-May-25
Deep Discovery Director5.3EnglishVirtual ApplianceALL  
Deep Discovery Email Inspector5.1 (CentOS)EnglishHardware ApplianceALL30-Nov-2330-Apr-25
Deep Discovery Email Inspector5.1 (CentOS)JapaneseHardware ApplianceJapan22-Mar-2431-Oct-25
Deep Discovery Email Inspector5.1 (Rocky)EnglishHardware ApplianceALL  
Deep Discovery Email Inspector5.1 (Rocky)JapaneseHardware ApplianceJapan  
Deep Discovery Inspector5.8EnglishHardware ApplianceALL17-Dec-2131-Dec-24
Deep Discovery Inspector6.0EnglishHardware ApplianceALL29-Jun-2230-Jun-25
Deep Discovery Inspector6.2EnglishHardware ApplianceALL03-Apr-2330-Apr-26
Deep Discovery Inspector6.2JapaneseHardware ApplianceJapan13-Apr-2330-Apr-26
Deep Discovery Inspector6.5EnglishHardware ApplianceALL31-Oct-2330-Nov-26
Deep Discovery Inspector6.5JapaneseHardware ApplianceJapan16-Nov-2330-Nov-26
Deep Discovery Inspector6.6EnglishHardware ApplianceALL31-Mar-2430-Apr-27
Deep Discovery Inspector6.6JapaneseHardware ApplianceJapan22-Apr-2430-Apr-27
Deep Discovery Inspector6.7EnglishHardware ApplianceALL  
Deep Discovery Inspector6.7JapaneseHardware ApplianceJapan  
Deep Discovery Inspector6.7 SP1EnglishHardware ApplianceALL  
Deep Discovery Web Inspector2.5EnglishHardware ApplianceAMEA27-Jan-2101-Oct-26
Deep Discovery Web Inspector2.6EnglishHardware ApplianceAMEA31-Dec-2101-Oct-26
Deep SecurityLong-Term Support (LTS) ReleaseEnglishALLALLSee note
Deep SecurityFeature Release (FR)EnglishALLALLSee note
Deep Security Virtual ApplianceALLALLVirtual ApplianceALL31-Dec-27

the date of NSX-4.X EOSL if it reaches before 31-Dec-27

 
EdgeFire1.1EnglishHardware ApplianceALL  
EdgeIPS1.1EnglishHardware ApplianceALL  
EdgeIPS Pro1.1EnglishHardware ApplianceALL  
Email Encryption Service EnglishSaaSALL  
Instant Messaging Security1.6.5EnglishWindowsALL14-Oct-2414-Oct-25
InterScan for IBM Domino5.6JapaneseWindowsALL  
InterScan for IBM Domino5.6 SP1JapaneseWindowsALL  
InterScan for IBM Domino5.8JapaneseWindowsALL  
InterScan for IBM Domino5.8 SP1JapaneseWindowsALL  
InterScan for Lotus Domino5.0JapaneseAIXALL  
InterScan Messaging Security Suite9.1EnglishLinuxALL01-Feb-2131-Mar-25
InterScan Messaging Security Suite9.1JapaneseLinuxJapan29-Mar-2431-Mar-25
InterScan Messaging Security Virtual Appliance9.1EnglishSoftware ApplianceALL01-Apr-2331-Mar-26
*Trend Micro will adopt a third party security vendor to help evaluate and fix vulnerabilities of CentOS 7 from July 2024.
InterScan Web Security Virtual Appliance6.5 SP3EnglishSoftware ApplianceALL

 

 
Mobile Security for Enterprise9.8FrenchAndroid/iOSEMEA  
Mobile Security for Enterprise9.8Simplified/
Traditional Chinese
Android/iOSAPAC  
Mobile Security for Enterprise9.8EnglishAndroid/iOSALL  
OfficeScan Plug-In - Toolbox1.0EnglishWindowsNorth America  
OT Defense Console - VA1.2EnglishVirtual ApplianceALL  
Phish Insight Japanese/EnglishSaaSALL31-Dec-2430-Jun-25
Portable Security3.0EnglishWindowsALL

31-Dec-24

(Hardware)

31-Dec-25

(Renewals)

31-Dec-27
PortalProtect2.6EnglishWindowsALL  
Safe Lock1.1JapaneseWindowsJapan15-Dec-2331-Dec-24
Safe Lock2.0JapaneseWindowsJapan15-Dec-2331-Dec-27 (for a certain customer)
31-Dec-24 (for other customers)
Safe Lock TXOne Edition1.0EnglishWindowsALL1-May-2130-Jun-27
ScanMail for Exchange14.0EnglishWindowsALL  
ScanMail for Lotus Domino5.0EnglishAIXALL  
ScanMail for IBM Domino5.6EnglishLinux, WindowsALL 30-Sep-25
ScanMail for IBM Domino5.6JapaneseWindowsJapan 30-Sep-25
ScanMail for IBM Domino5.6 SP1EnglishLinux, WindowsALL 30-Sep-25
ScanMail for IBM Domino5.6 SP1JapaneseWindowsJapan 30-Sep-25
ScanMail for IBM Domino5.8EnglishLinux, WindowsALL 30-Sep-25
ScanMail for IBM Domino5.8JapaneseWindowsJapan 30-Sep-25
ScanMail for IBM Domino5.8 SP1EnglishLinux, WindowsALL  
ScanMail for IBM Domino5.8 SP1JapaneseWindowsJapan  
ServerProtect for Microsoft Windows/Novell Netware5.8EnglishWindowsALL  
ServerProtect for EMC Celerra5.8EnglishEMC CelerraNorth America  
ServerProtect for Linux3.0EnglishLinuxALL  
ServerProtect for Network Appliance Filer5.8EnglishNetAppALL  
ServerProtect for Storage6.0EnglishWindowsALL  
Smart Protection Server3.3JapaneseHardware ApplianceJapan 31-Dec-2024
Trend Micro Email Security EnglishSaaSALL  
Trend Micro IoT Security3.1EnglishLinuxALL31-Dec-24

for existing customers

31-Dec-23

for new customers

31-Dec-24
Trend Micro Remote Manager EnglishSaaSALL  
Trend Micro Web Security

Previously known as InterScan Web Security as a Service

 EnglishSaasALL1-Jul-24
For new customers, the EOS is 1-Jul-24. Regarding ongoing active pipeline, could close the deal until 1-Jan-25
 
TXOne StellarEnforce1.0/1.1/1.2EnglishWindowsALL31-Dec-2231-Dec-27
TXOne StellarEnforce1.0/1.1/1.2JapaneseWindowsJapan31-Dec-2231-Dec-27
Virtual Desktop Infrastructure1.0EnglishWindowsNorth America  
Worry-Free Business Security Standard/Advanced10.0 SP1EnglishWindowsALLEOS in ANZ on July 1, 2022 
Worry-Free Business Security Standard/Advanced10.0 SP1Traditional ChineseWindowsAPAC  
Worry-Free Business Security Standard/Advanced10.0 SP1French, German, Italian, Polish, Russian, Spanish, TurkishWindowsEMEA  
Worry-Free Business Security Standard10.0 SP1JapaneseWindowsJapan31-Mar-2431-Mar-26
Worry-Free Business Security Services EnglishSaaSALL  

Trend Micro actively supports versions of its software products for a specified number of months from their release. Active support includes responding to telephone, email, and/or web inquiries about the operation or use of the software, and providing on-going development support in the form of workarounds, patches or fixes for resolving known and emerging product issues.

 
For products/versions that have reached End-of-Life, Trend Micro no longer provides the aforementioned support. Read the updated Trend Micro End-of-Life Policy here.