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This issue happens when you are using a self-signed certificate. Normally, you can add the "--ignoressl" parameter during configuration and provisioning to ignore SSL certificate issues.
As a workaround, you can import the root CA certificate on the operating system where the Agent is installed.
Linux:
  1. Copy the .CRT file in the ca-certificates repository:
    #cp foo.crt /usr/local/share/ca-certificates/foo.crt
  2. Reload the CA certificates:
    #update-ca-certificates
Windows:
  1. Open Certificates in your local computer using the Microsoft Management Console (MMC). For more information, refer to the following Microsoft KB article: How to: View Certificates with the MMC Snap-in.
  2. Import the root certificate in the Trusted Root Certificate Authorities\Certificates folder.
  3. Import client certificate in the Personal folder.