Manually changing the Fully Qualified Domain Name (FQDN) of a Security Server in Worry-Free Business Security (WFBS)

Worry-Free Business Security Standard9.0 , Worry-Free Business Security Standard8.0

Last updated: 2021/08/28

Solution ID: KA-0004912

Category: Configure , Troubleshoot , Update

This procedure can be performed in the following scenarios:

You need to change the FQDN from WFBS Server after installation.
You prefer to use a new FQDN when restructuring the network. Reinstalling the product is not a good option for you.

To manually set the FQDN of a Security Server:

Stop the Security Server Master Service:
1. Click Start > Control Panel. Double-click Administrative Tools and then Services.
2. Look for Trend Micro Security Server Master Service, right-click on it and select Stop.
Go to ...\Trend Micro\Security Server\PCCSRV and modify the file ofcscan.ini to create a name for the new server:
[INI_SERVER_SECTION]
Master_DomainName=%New_Hostname%
Recreate the website using the srvdiag tool.
Update the URL on the Security Server shortcut.
Start the Trend Micro Security Server Master Service.
Migrate agents using IPxFer, if necessary.

If the procedure fails, contact Trend Micro Technical Support.

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