To manually restore the file:
OfficeScan XG , OfficeScan 11.0 , Worry-Free Business Security Services 6.5 , Worry-Free Business Security Services 6.3 , Worry-Free Business Security Standard 9.0 , Worry-Free Business Security Services 6.6 , Worry-Free Business Security Services All
Worry-Free Business Security (WFBS), OfficeScan (OSCE), and Worry-Free Business Security Services (WFBS-SVC) will restore the files that are already encrypted or modified by the ransomware process after detection. File restoration fails sometimes because the process locks the file due to unknown reasons. If the backup file is working but its restoration fails even after restarting the computer, you can manually restore it.
This feature is only available in WFBS 9.0 Service Pack 3 and OfficeScan 11.0 Service Pack 1 Critical Patch 6054, and OfficeScan XG.
To manually restore the file:
