To solve the issue:

• Make sure that you can telnet the LDAP Server port 389 from TMEAC Server.
• If Windows Proxy is being used, provide the correct Proxy Server information in TMEAC Proxy Settings page.

If none of the above can solve the issue, manually configure Endpoint Application Control Active Directory Settings and see how it goes.

TMEAC automatically discovers the Active Directory Domain of the LDAP user you specified but not the Base DN for users, groups and the LDAP Server. To retrieve the information, follow the steps below:

1. Log in to Active Directory Server.
2. Open the command prompt (cmd.exe).
   1. Find the User Base DN using the command: 
      

      dsquery user -name <username being used>
      
      

   2. Find the Group Base DN using the command:
      

       dsquery group -name <group name>
         

   3. Find the LDAP Server Hostname using the command:
      

      set L 

      
3. The following information should now appear:
   

   

4. Save the settings
5. Click Test Connection to verify.