Views:

The error message appears because another process that uses the same network ports is running. To verify and resolve the issue:

  1. Go to Administrative Tools on your server.
  2. Open Event Viewer.
  3. Go to Application and System Event Log.
  4. Open the NTP service.
  5. Search error events using the source NTP from the time you tried to open the NTP service. If you get the following note:

    Unable to bind to wildcard address 0.0.0.0 - another process may be running - EXITING

    It means that another process uses the same network ports as the NTP service.
  6. Go to Services to check if Windows Time Service is running. If Windows Time Service is running, stop and disable it.
  7. Restart the NTP service. It should open without any issues.

If this does not help, please contact Trend Micro Technical Support.

Keywords: cannot launch NTP service on TMCM server,Network Time Protocol service stopped,some services stop automatically,services stop if they are not in use,open NTP service on TMCM 6.0 server,start NTP service on TMCM 5.5 server,unable to bind to wildcard addres