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If you are using IMSVA version 8.2, please apply IMSVA SP2 Patch 1 first, before proceeding to the following solution:

  1. Using the root account, SSH to IMSVA or logon to IMSVA's console directly.
  2. Backup and then open the /opt/trend/imss/config/imss.ini file with the following vi command:

    cp /opt/trend/imss/config/imss.ini /opt/trend/imss/config/imss.ini.bak
    vi /opt/trend/imss/config/imss.ini

  3. Add or edit the SPN for each LDAP server under the "LDAP-SPN" section. As an example:

    ldap1.example.com=ldap1@EXAMPLE.COM
    ldap2.example.com=ldap2@EXAMPLE.COM

     
    • "Ldap1.example.com" and "ldap2.example.com" are the hostnames or IP addresses of the LDAP servers and must be the same as configured on the IMSVA Web console.
    • "ldap1@EXAMPLE.COM" and "ldap2@EXAMPLE.COM" are SPNs. By default, SPN follows the format "hostname@DOMAIN_NAME_IN_UPPERCASE".
  4. Save the changes and close the file.
  5. Restart the IMSVA web console using the following command:

    /opt/trend/imss/script/S99ADMINUI restart