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To verify whether the ServerProtect Information Server backup data exists:

  1. Go to the destination folder (i.e. the folder path specified in Restore From) and back up the IS data.

    Restore Information Server

  2. Once you back up the Information Server data via Backup IS Data on the ServerProtect Management Console, four (4) files should be backed up for the Information Server.
  3. Check whether the following 4 registry files are listed:
    • AgentBackUp0.REG
    • AgentBackUp1.REG
    • AgentBackUp2.REG
    • AgentBackUp3.REG

If any of the files are missing, you would encounter the error when performing Restore IS Data and you will not be able to restore IS data.

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