To resolve the issue, use a PowerShell Script to change the Server Protection IS GUID on NS configuration:

1. Create a targets.csv file with the IP and Host names' information as shown below:

   

2. Open the IS and get the IS GUID from the following location:
   • For 32-bit OS:

     [HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ServerProtect\CurrentVersion\InformationServer] "GUID"="<IS GUID>"

   • For 64-bit OS:

     [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\ServerProtect\CurrentVersion\InformationServer] "GUID"="<IS GUID>"

3. Create a targets.ps1 file like the one described below, adding the user and password to access to your Normal Servers:

   $IP=Import-Csv C:\temp\targets.csv
   $IP
   $IP.Targets[0]
   $block={param([String] $tIP) C:\temp\PsExec.exe \\$tIP -u <user> -p <passowrd> reg add HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ServerProtect\CurrentVersion\RPC /f /v AgentGUID /t REG_SZ /d <IS GUID>}
      foreach($update in $IP.Targets){Start-job -ScriptBlock $block -ArgumentList $update}

4. Download and install PowerShell to run the script:
   • PSTools
   • PsExec