Views:

To enable and collect the logs for TMSLIM:

  1. Click the icon right beside the Safe Lock Intelligent Manager in the console.

    icon

  2. In the Diagnostic Console under the Intelligent Manager tab, turn on Logging.

    Enable

  3. To access the logs, click Download Logs.
Using these actions, you will be able to access the following logs:
  • ActiveUpdateLogs
  • ConsoleChannelLogs
  • FastChannelLogs
  • ServiceConfigFile
  • ServiceLogs
  • SystemInfoLogs