Views:

To solve the issues, you need to check if CPM has valid COMODO certificates by using a fixlet.

  1. Download Check Cert.zip fixlet.
  2. Extract Check Cert.Zip.
  3. Import CheckCertForCPM (None Server).bes and CheckCertForCPM (Server).bes to IBM Endpoint Manager.
  4. After the fixlet activation, the following values will appear:
    • True=has complete CPM certificates
    • False=has incomplete CPM certificates

      CPM Certificates

If the certificate is incomplete, refer to Certificate-related issues after OfficeScan (OSCE) 10.6 Service Pack (SP) 3 article.

 
OfficeScan and Core Protection Module are using the same COMODO certificate.
Keywords: comodo certificate ,check certificate,check certificate fixlet,COMODO certificate validity,valid COMODO certificate,checking COMODO certificate,IBM Endpoint Manager issue,Unable to update patterns,Unable to collect agent logs,verifying comodo certificate,