Views:

Deep Security Agent (DSA) 10.0 upgrade causes the Anti-Malware Protection's offline status. Host requires a system reboot because it needs to restore the Anti-Malware service. To reproduce the issue, use DSA Build 10.0.0.1588 to upgrade and run it on Windows 8, 8.1, 10, 2012, or 2012 R2. The Anti-Malware feature would be offline.

Computer Reboot Required

Fresh installation of Deep Security 10.0.1592 also causes Anti-Malware Protection's offline status for about 10 minutes in both Deep Security Manager (DSM) and Notifier. Afterwards, Anti-Malware will be back online.

For reference, the table below shows the upgrade path that requires OS reboot.

Upgrade PathOS Required
No Reboot		OS Required
Reboot
From 9.5 SP1 Patch 3 to 11.07, 2008, 2008 R28, 8.1, 2012, 2012 R2
From 9.6 SP11 to 11.07, 2008, 2008 R28, 8.1, 10, 10 TH2, 2012, 2012 R2
From 9.6 SP11 Patch 1 to 11.07, 2008, 2008 R28, 8.1, 10, 10 TH2, 2012, 2012 R2
From 9.6 SP1 Patch 1 U42 to 11.07, 2008, 2008 R28, 8.1, 10, 10 TH2, 10 RS1, 2012, 2012 R2
From 9.6 SP1 Patch 1 U53 to 11.07, 2008, 2008 R28, 8.1, 10, 10 TH2, 10 RS1, 2012, 2012 R2, 2016
From 10.0 to 11.07, 2008, 2008 R28, 8.1, 10, 10 TH2, 10 RS1, 10 RS2, 2012, 2012 R2, 2016
From 10.1 to 11.07, 2008, 2008 R28, 8.1, 10, 10 TH2, 10 RS1, 10 RS2, 2012, 2012 R2, 2016
From 10.24 to 11.07, 2008, 2008 R28, 8.1, 10, 10 TH2, 10 RS1, 10 RS2, 2012, 2012 R2, 2016
From 10.34 to 11.07, 2008, 2008 R28, 8.1, 10, 10 TH2, 10 RS1, 10 RS2, 2012, 2012 R2, 2016
 

1 DSA 9.6 SP1 supports Windows 10 and 10 TH2.

2 DSA 9.6 SP1 U4 supports Windows 10, 10 TH2, and RS1.

3 DSA 9.6 SP1 U5 supports Windows 10, 10 TH2, RS1, and Server 2016.

4 DSA 10.2, 10.3, and 11.0 only support Windows 10, 10 TH2, RS1, RS2, and Server 2016 and no longer supports Windows XP, Vista, 2003, and 2003 R2.

Keywords: reboot required after upgrade