The issue occurs when IWSVA attempts to access a website with 2 connections.
To resolve this, enable IWSVA to tunnel the HTTPS connection when it cannot retrieve the server name from the client hello packet using the following procedure:
- Open the /etc/iscan/intscan.ini file using a text editor.
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Locate the following key under the https-scanning section and set its value to "yes".
client_hello_no_host_tunnel=yes
The default value is "yes". To disable the feature, set client_hello_no_host_tunnel=no". - Save the changes and close the file.
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Restart the IWSVA services using the following command:
/etc/iscan/rcIwss restart
