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The error happens because the option to allow updating the supported Deep Security 8.0 and 9.0 agents is disabled.

To resolve the issue:

  1. On the Deep Security Manager console, go to Administration.
  2. Select System Settings.
  3. Under the Relays section, enable the Allow supported 8.0 and 9.0 Agents to be updated check box.

    Allow supported agents to be updated