You can use a script file to load or unload the TMSM Agent.
To unload:
- Contact Trend Micro Technical Support to get a copy of the script file.
- On the Mac machine desktop, place the "unload.sh" file.
-
Open terminal.app then run the following command:
sudo su cd <path of the unload.sh script> ./unload.sh
For example:
sudo su cd Desktop ./unload.sh
To reload:
-
Open terminal.app and run the following commands:
sudo su cd <path of the unload.sh script> ./load.sh
For example:
sudo su cd Desktop ./load.sh
./load.sh
To unload:
- Download the Unload WorryFree agent app.
- Double-click or extract the zip file.
- Run the Unload Worry-Free agent app.
To reload:
- Download the Load WorryFree agent app.
- Double click or extract the zip file.
- Run the Load Worry-Free agent app.
For instructions to unload the Security Agent in Windows, refer to Unloading the Security Agent of Worry-Free Business Security Services (WFBS-SVC)