As a workaround:
- Open Services.msc
- Stop Trend Micro Control Manager and Trend Micro Management Infrastructure services.
- Open Windows Explorer and Navigate to Trend Micro Control Manager installation folder.
- Backup and edit "\Trend Micro\Control Manager\SystemConfiguration.xml" and "\Trend Micro\Control Manager\WebUI\WebApp\App_Data\SystemConfiguration.xml".
-
Find "m_strDestUNC_username" and "m_strDestUNC_password", remove the value then save.
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Start TMCM services. It will show that the remote UNC authentication credentials are removed.
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