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The root cause of this error is that Cluster-Mode AV Connector is not supported in ServerProtect for Network Appliance Filer 5.8. To resolve it, upgrade to ServerProtect for Network Appliance Filer 5.8 Service Pack 1 or a higher version.

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Unable to add Cluster-Mode AV Connector to Scan Server in ServerProtect for Network Appliance Filer 5.8

Product / Version includes:

ServerProtect for Network Appliance Filer5.8

Last updated: 2021/08/28

Solution ID: KA-0008487

Category: Troubleshoot , Upgrade , Update

Summary

When adding a NetApp Cluster-Mode AV Connector in ServerProtect for Network Appliance Filer 5.8, the following message box pops up:

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Unable to add Cluster-Mode AV Connector to Scan Server in ServerProtect for Network Appliance Filer 5.8

Unable to add Cluster-Mode AV Connector to Scan Server in ServerProtect for Network Appliance Filer 5.8

Product / Version includes:

Summary