All Inbound filters
Email Security Platform for Service Provider requires that the customer’s email messages are relayed to, stored, scanned, and delivered by the service.
Data collected |
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Console location |
Not configurable using the Email Security Platform for Service Provider console. To disable the feature, change the MX record of the domain to prevent the relay of email messages to Email Security Platform for Service Provider. |
Console settings |
All Outbound filters
Email Security Platform for Service Provider requires that the customer’s email messages are relayed to, stored, scanned, and delivered by the service.
Data collected |
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Console location |
Not configurable using the Email Security Platform for Service Provider console. To disable the feature, change the MTA settings to not direct to the Email Security Platform for Service Provider service. |
Console settings |
Valid Recipients filter
Email Security Platform for Service Provider uses the Valid Recipients list to accept only email messages sent to valid recipients for security purposes.
Data collected | Email address |
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Console location | Domains > Policy > Inbound Filters > Valid Recipients |
Console settings |
[select target recipient record] > Delete |
Approved Senders filter
Email Security Platform for Service Provider uses the Approved Senders list to accept only email messages sent by registered recipients to reduce the amount of spam messages received.
Data collected |
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Console location | Domains > Policy > Inbound Filters > Approved Senders |
Console settings |
[select target recipient record] > Delete |
Blocked Senders filter
Email Security Platform for Service Provider uses the Blocked Senders list to reject email messages sent by registered senders to reduce the amount of spam messages received.
Data collected |
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Console location | Domains > Policy > Inbound Filters > Blocked Senders |
Console settings |
[select target recipient record] > Delete |
Email Reputation Service (ERS)
Email Reputation Service checks the reputation of the sender IP address of email messages to determine whether the message is suspicious.
Email Reputation Service (ERS): Standard | |
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Data collected | IP address of email sender MTA in inbound emails |
Console location | Domains > Policy > Inbound Filters > Email Reputation Standard |
Console settings |
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Email Reputation Service (ERS): Advanced | |
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Data collected | IP address of email sender MTA in inbound emails |
Console location | Domains > Policy > Inbound Filters > Email Reputation Advanced |
Console settings |
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Antispam
The Antispam feature uses Trend Micro Web Reputation Services to identify potential spam content.
Antispam: Inbound Filter | |
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Data collected | URL in mail body |
Console location | Domains > Policy > Inbound Filters > Antispam |
Console settings |
Enable antispam filter |
Antispam: Outbound Filter | |
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Data collected | URL in mail body |
Console location | Domains > Policy > Outbound Filters > Antispam |
Console settings |
Enable antispam filterr |
Antispam Rule
Email Security Platform for Service Provider allows you to quarantine messages for review at a later time.
Antispam Rule – Inbound Filters Action | |
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Data collected |
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Console location | Domains > Policy > Inbound Filters > Antispam > (select custom rule) > Action |
Console settings |
Quarantine To disable the collection of data by Trend Micro, select the “Delete message”, “Change recipient to”, or “Insert text” action.
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Email Security Platform for Service Provider allows you to send email messages to a different recipient for review at a later time.
Antispam Rule – Outbound Filters Action | |
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Data collected |
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Console location | Domains > Policy > Outbound Filters > Antispam > (select custom rule) > Action |
Console settings |
Change recipient to To disable the collection of data by Trend Micro, select the “Delete message” or “Delete message and notify sender” action.
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Email Security Platform for Service Provider uses the Antispam Exception list to exclude email addresses from antispam scanning.
Antispam rule – Inbound Filters Exceptions | |
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Data collected | Email address |
Console location | Domains > Policy > Inbound Filters > Antispam > (select custom rule) > Exceptions |
Console settings |
[select email address] > Remove |
Antispam rule – Outbound Filters Exceptions | |
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Data collected | Email address |
Console location | Domains > Policy > Outbound Filters > Antispam > (select custom rule) > Exceptions |
Console settings |
[select email address] > Remove |
Attachment rule
Email Security Platform for Service Provider allows you to take action on email messages with attachments that meet certain criteria (for example, file size).
Attachment rule – Inbound Filters Action | |
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Data collected | Email address |
Console location | Domains > Policy > Inbound Filters > Attachment > (select custom rule) > Action |
Console settings |
Change recipient to To disable the collection of data by Trend Micro, select the “Delete message” or “Insert text” action.
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Attachment rule – Outbound Filters Action | |
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Data collected | Email address |
Console location | Domains > Policy > Outbound Filters > Attachment > (select custom rule) > Action |
Console settings |
Change recipient to To disable the collection of data by Trend Micro, select the “Delete message” or “Insert text” action.
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Attachment rule – Inbound Filters Exceptions | |
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Data collected | Email address |
Console location | Domains > Policy > Inbound Filters > Attachment > (select custom rule) > Attachment |
Console settings |
[select email address] > Remove |
Attachment rule – Outbound Filters Exceptions | |
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Data collected | Email address |
Console location | Domains > Policy > Outbound Filters > Attachment > (select custom rule) > Attachment |
Console settings |
[select email address] > Remove |
Routing
Email Security Platform for Service Provider requires that the customer’s email messages are relayed to, stored, scanned, and delivered by the service.
Data collected |
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Console location |
Not configurable using the Email Security Platform for Service Provider console. To disable the feature, change the MTA settings and the MX records to not direct to the Email Security Platform for Service Provider service. |
Console settings |
Debug Logs
Email Security Platform for Service Provider collects this data for troubleshooting purposes.
Data collected |
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Console location |
Not configurable using the Email Security Platform for Service Provider console. To disable the collection of this data, change the MTA settings and the MX records to not direct to the Email Security Platform for Service Provider service and stop using the service. |
Console settings |
Disaster Recovery (in system level)
Email Security Platform for Service Provider collects this data to prevent the loss of email messages in the event of disk corruption.
Data collected |
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Console location |
Not configurable using the Email Security Platform for Service Provider console. To disable the collection of this data, change the MTA settings and the MX records to not direct to the Email Security Platform for Service Provider service and stop using the service. |
Console settings |