Views:

To set the action for each of the scan exceptions, do the following:

  1. Go to Inbound Protection / Outbound Protection > Virus Scan > Scan Exceptions.

    scan exceptions

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  2. On the Scan Exceptions screen, in the Actions column, click the action name for an exception. The Select Scan Exception Actions screen appears.

    Actions Column

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  3. Select the action for the scan exception:

    • Intercept settings.

      Intercept settings

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      OptionDescription
      Do not intercept messagesTMEMS does not take action on the message and processes the message using other rules if other rules apply.
      Delete entire messageTMEMS deletes the message, including its attachments.
      QuarantineTMEMS moves the message into quarantine.
    • Modify settings:Modify Settings

      1. Select the Tag subject action to insert configurable text into the message subject line.
      2. Type a tag in the Tag field, for example, Spam.
      3. Optionally select Do not tag digitally signed messages. to prevent tags from breaking digital signatures.
    • Monitor settings:Monitor Settings

      1. Send notification action.
      2. Click the message to people link. The Notifications screen appears.
      3. Select a notification message from the Available pane on the left side and click Add>.
      4. The AddEditCopy and Delete buttons under Available are provided for managing notification messages. For details about managing notifications, see Managing Notifications
      5. Click Save to save the notification setting.
    • Click Save
     

    If multiple scan exceptions are triggered for one email message, TMEMS chooses the action with the highest priority from the configured "Intercept" actions, combines the action with the "Modify" and "Monitor" actions, and performs those actions together on the message.

    "Intercept" actions are listed as follows in descending order of priority:

    • Delete entire message
    • Quarantine
    • Do not intercept messages