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To resolve the synchronization issue:

  1. Stop the CM agent service on the OfficeScan server.
  2. Rename/Delete OSCE_Client.txt in the CMAgent directory.
  3. Start the CM agent service and perform another sync.

Synchronizing agents and domains should now proceed smoothly.

If the issue persists, please contact Trend Micro Technical Support for further assistance.

Keywords: sync issue,synchroniztion issue,agent domain synchroniztion issue,agent domain sync issue