There are two ways to resolve the issue:

• By stopping the whole application control:

  This method stops the whole application control.

  1. Log in to the IWSVA WebUI.
  2. Go to Application Control > Policies.
  3. Uncheck Enabled Application Control.
  4. Go to the Bandwidth Control > Policies.
  5. Uncheck Enabled Bandwidth Control.

• By stopping only the appd daemon:

  This method only stops the appd process. The Application Control policy still works even if appd is disabled.

   

  This requires IWSVA 6.5 SP2 Patch 1 (build 1707) or later.

  1. Create a backup copy of intscan.ini.

     # cp -ip /etc/iscan/intscan.ini /etc/iscan/intscan.ini.bak

  2. Edit intscan.ini.

     # vi /etc/iscan/intscan.ini

  3. Change enable_appd_daemon key under [app-control] section from "yes" to "no".

     [app-control]
     enable_appd_daemon=no

  4. Save intscan.ini.

  5. Restart the appd daemon.

     # /etc/iscan/S99ISappd restart

      

• When Application Control is disabled:

  • Application Control Policy does not perform Allow or Block actions.

• When Application Control is disabled or appd is stopped:

  The following data will not appear on the web console.

  • System Status > Concurrent Connection > Application Connections
  • System Status > Bandwidth Control - Downstream
  • System Status > Bandwidth Control - Upstream
  • Dashboard > Application Bandwidth
  • Dashboard > Top Blocked Applications
  • Dashboard > Top Allowed Applications
  • Dashboard > Top Policy Enforcement - Application Control
  • Log > Log Analysis > Application bandwidth
  • Reports > Internet Access > Top N Applications Visited
  • Reports > Bandwidth > Top N Application by Bandwidth
  • Reports > Bandwidth > Top N Users by Bandwidth
  • Reports > Bandwidth > Top N Groups by Bandwidth
  • Reports > Policy Enforcement > Top N Applications Blocked
  • Reports > Policy Enforcement > Most Violation for Application Control Policy