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A part of the file that is causing an unexpected error is not deleted automatically by default. To resolve the issue, you need to change the configuration.

Usually IWSVA generates several temporary files during scanning. However, if an unexpected error occurs, the temporary files generated by VSAPI or ATSE are not deleted even if they should be automatically deleted by default.

To automatically delete temporary files, do the following:

  1. Log on to IWSVA as root via SSH (for example with a SSH shell such as PuTTy).
  2. Create a backup of the intscan.ini file.

    # cp -ip /etc/iscan/intscan.ini /etc/iscan/intscan.ini.bak

  3. Use vi to edit the file intscan.ini.

    # vi /etc/iscan/intscan.ini

  4. Change clean_vsapi_temp_file value from "no" to "yes".
  5. Save the file and quit.