- Log on to the OfficeScan management console.
- Go to Agents > Agent Management.
- In the Agent Tree, select the OfficeScan Server/Domain/Computer.
- Go to Settings > Spyware/Grayware Approved List.
- Select the detection name from the left column and then click Add. The detection name should appear on the right column (Approved List).
- Click Save.
- Log on to WFBS management console.
- Go to Devices.
- Select the group and click Configure Policy.
- Click Antivirus/Anti-spyware.
- Go to Advanced Settings and click Modify Spyware/Grayware Approved List.
- Select the detection name from the left column and then click Add. The detection name should appear on the right column (Approved List).
- Click Save.
- Log on to the Worry-Free Business Security Services management console.
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Go to the Configure Policy page by performing one of the following:
- Classic Mode: Go to SECURITY AGENTS and select a group. Click the Menu icon (three vertical dots) > Configure Policy.
- Advanced Mode: Go to POLICIES > Policy Management. Click Add or click an existing policy.
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Go to Scan Exclusions.
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Under Spyware/Grayware, click Add.
- Type the detection name on the search field.
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Put a check on the corresponding detection name and click Add.
- Click Save.