Maintenance Schedule
Region: United States, Latin America Regions, Japan, APEC, Others
| Date and Time (GMT+8) | Los Angeles | Berlin | Tokyo |
|---|
| 2019/01/09, 19:00 | Wed 03:00 | Wed 12:00 | Wed 20:00 |
Region: Europe, Middle East, Africa
| Date and Time (GMT+8) | Los Angeles | Berlin | Tokyo |
|---|
| 2019/01/09, 10:00 | Tue 18:00 | Wed 03:00 | Wed 11:00 |
Maintenance Type: Service Upgrade
Impact on Service
There is no expected service downtime during the maintenance period.
What's New
| Features | Description |
|---|
| Kaseya SaaS integration and enhancements | - The Trend Micro Worry-Free Services Plug-in for Kaseya supports both on-premises and SaaS environments.
- Scan support enhancements for Normal Scan, Aggressive Scan, and Stop Scan features
- Password support when attempting to unload or uninstall Security Agents
- The Security Agent Deployment Exception List allows you to prevent the automatic or manual installation of Security Agents on selected endpoints.
- Enhanced ticket support provides new ticket types and allows you to configure the types of events that generate tickets in the Kaseya system.
|
| ConnectWise Automate enhancements | - Scan support enhancements for Normal Scan, Aggressive Scan, and Stop Scan features
- Password support when attempting to unload or uninstall Security Agents
- The Security Agent Deployment Exception List allows you to prevent the automatic or manual installation of Security Agents on selected endpoints.
- Enhanced ticket support provides new ticket types and allows you to configure the types of events that generate tickets in the ConnectWise Automate system.
|
We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.
If you have any questions or concerns, please contact Technical Support directly or your assigned Customer Service Manager.
