Follow these steps:
- Cancel the VA setting Blocking Protected file in Security Risk Scan Action tab:
- Add a special group which includes domain or address mailbox.
- Choose "Enter SMTP Address" for external domain or AD users/groups/contacts, then add the selected accounts depending on internal mailboxes format. Click Save.
- Add a Customized Policy in Attachment Blocking to block protected files which only applies to inbound mails.
Choose specific sender(s).Select "Accounts" and choose Anyone. Then select "Exclude Accounts", choose <Special Groups> created from the previous steps. Click Save.
- Choose "Block all password protected office documents and compressed files."
- Choose "Quarantine entire message" and "Notify", under "Select an action".
- Choose "Notify sender."
- Name it then click Save.
- Enable and save the policy.
After the above configurations, SMEX will block protected file for inbound emails only and not internal emails. It will also send notification to sender.
