Solution Map - What should customers do?
Trend Micro Solution | Major Product | Latest Version | Virus Pattern | Anti-Spam Pattern | Predictive Machine Learning | Web Reputation |
---|---|---|---|---|---|---|
Endpoint Security | ApexOne | 2019 | Update pattern via web console | Not Applicable | Enable Predictive Machine Learning | Enable Web Reputation Service and update pattern via web console |
OfficeScan | XG (12.0) | |||||
Worry-Free Business Security | Standard (10.0) | |||||
Advanced (10.0) | Update pattern via web console | |||||
Hybrid Cloud Security | Deep Security | 12.0 | Update pattern via web console | Not Applicable | Enable Predictive Machine Learning | Enable Web Reputation Service and update pattern via web console |
Email and Gateway Security | Deep Discovery Email Inspector | 3.5 | Update pattern via web console | Update pattern via web console | Not Applicable | Enable Web Reputation Service and update pattern via web console |
InterScan Messaging Security | 9.1 | |||||
InterScan Web Security | 6.5 | |||||
ScanMail for Microsoft Exchange | 14.0 | |||||
Network Security | Deep Discovery Inspector | 5.5 | Update pattern via web console | Not Applicable | Not Applicable | Enable Web Reputation Service and update pattern via web console |
Recommendations
- Make sure to always use the latest pattern available to detect the old and new variants of FlawedAmmyy malware.
- Please refer to the KB article on Recommendations on how to best protect your network using Trend Micro products.
- You may also check the article on Submitting suspicious or undetected virus for file analysis to Technical Support.
- For support assistance, please contact Trend Micro Technical Support.