To enable record all scan fail log, follow the steps below:
- Modify the configuration files:
- After applying hotfix build 1269, open the following configuration files:
- 32-bit NS: “C:\Program Files\Trend\SProtect\SPLog.conf”
- 64-bit NS: “C:\Program Files\Trend\SProtect\x64\SPLog.conf”
- Modify the string value “error” to “warning”.
- Restart the “spntsvc” service .
- Check the “sp_scan_fail.log” in the following path:
- 32-bit NS: “C:\Program Files\Trend\SProtect\SpntLog\”
- 64-bit NS: “C:\Program Files\Trend\SProtect\x64\SpntLog\”
This log file will be backed up daily and the default maximum backup is 30 days.
- After applying hotfix build 1269, open the following configuration files:
- Configure the maximum backup days:
- Open the Registry Editor, and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ServerProtect\CurrentVersion\SpntService.
- Add the following key:
Name: “ScanFailLogMaxBackupDays”
Type: DWORD
Value: [backup days] - Restart the “spntsvc” service.