To update policy settings for agents where Encryption Management for Apple FileVault is installed, perform the following:

1. On the agent, open a command line window as an administrator.
2. Navigate to the following path:
   /Library/Application/Support/TrendMicro/FDEMM/
3. Type the following commands:

   $sudo SupportTool –ChangeEnterprise username=<UserID>
   password=<password> newserver=<newserverhostname>
   newenterprise=<newenterprisename>
   newadmin=<groupadminonnewserver>
   newpassword=<passwordforgroupadmin> [skipKeyCheck=<true|false>]

   $sudo SupportTool -ChangeServer
   eusername=<EncryptedUserID>
   epassword=<EncryptedPassword>
   newserver=<newserverhostname>

   $sudo SupportTool -ChangeEnterprise
   eusername=<EncryptedUserID>
   epassword=<EncryptedPassword>
   newserver=<newserverhostname>
   newenterprise=<newenterprisename>
   enewadmin=<groupadminonnewserver>
   enewpassword=<passwordforgroupadmin>

    

   To use encrypted values for user names and passwords generated by CommandLineHelper.exe, replace the argument names with the eusername= and enewpassword= parameters.Premium.
4. Verify that the changes were applied to the agent.

To update policy settings for agents where Encryption Management for Microsoft Bitlocker is installed, perform the following:

1. On the agent, open a command line window as an administrator.
2. Navigate to the following path:
   %Program Files%\Trend Micro\FDE Encryption Management
3. Verify that the TMFDEForBitlocker.exe file exists on the location.
4. Type the following commands:

   TMFDEForBitlocker.exe -ChangeServer username=<UserID> password=<Password> newserver=<Newserverhostname> TMFDEForBitlocker.exe -ChangeServer username=<UserID> password=<Password> newserver=<Newserverhostname>

   TMFDEForBitlocker.exe -ChangeServer
   eusername=<EncryptedUserID>
   epassword=<EncryptedPassword>
   newserver=<Newserverhostname>

   TMFDEForBitlocker.exe -ChangeEnterprise
   username=<UserID> password=<Password>
   newserver=<Newserverhostname>
   newenterprise=<Newenterprisename>
   newadmin=<Groupadminonnewserver>
   newpassword=<Passwordforgroupadmin>

   TMFDEForBitlocker.exe -ChangeEnterprise
   eusername=<EncryptedUserID>
   epassword=<EncryptedPassword>
   newserver=<Newserverhostname>
   newenterprise=<Newenterprisename>
   newadmin=<eGroupadminonnewserver>
   enewpassword=<ePasswordforgroupadmin>

    

   To use encrypted values for user names and passwords generated by CommandLineHelper.exe, replace the argument names with the eusername= and enewpassword= parameters.
5. Verify that the changes were applied to the agent.