1. Go to Applications > Utilities and double-click Terminal.
2. Do the following:
   • For endpoints with hard drives not using APFS (Apple File System):
     1. Type cd /Library/Application Support/TrendMicro/FDEMM
     2. Type sudo ./Uninstaller
         

        During automated uninstallations on Mac OS X Yosemite, the user must confirm that they want to restart the endpoint if the the device requires decryption before uninstallation. To automate this confirmation, users can append the parameter RebootWithoutConfirm.
        The following is an example command that automates restart confirmation:
        sudo ./Uninstaller RebootWithoutConfirm

         
   • For endpoints running Mac OS High Sierra (10.13) with SSDs using APFS:
     1. Type sudo /Library/Application\ Support/TrendMicro/FDEMM/Uninstaller
     2. Type the user name and password of the user currently logged on.
3. The agent uninstalls in the background.
4. Restart the endpoint to complete the uninstallation.

If Option 1 doesn’t work, customer can do the following:

1. Go to Applications > Utilities and double-click Terminal. The Terminal window appears.
2. Type the following:

   sudo pkgutil --forget com.trendmicro.fdemm
   sudo launchctl unload /Library/LaunchDaemons/com.trendmicro.fdemm.daemon.plist
   sudo launchctl unload /Library/LaunchDaemons/com.trendmicro.fdemm.UI.plist
   sudo rm -f /Library/LaunchDaemons/com.trendmicro.fdemm.daemon.plist
   sudo rm -f /Library/LaunchDaemons/com.trendmicro.fdemm.UI.plist
   sudo rm -rf "/Library/Application Support/TrendMicro/FDEMM/"
   sudo rm -rf "/Applications/Encryption Management for Apple FileVault.app"
   sudo rm -rf /var/tmp/tmee
   

    

   Uninstall mono framework if it is no longer used:
   sudo pkgutil --forget com.ximian.mono-2.10.11
   sudo rm -rf /Library/Frameworks/Mono.framework