To resolve this issue, disable Two Way-communication setting found on the Apex One web console under Administration > Settings > Apex Central.
Re-deploy the policy and check if the same issue persists. If the issue persists, do the following:
Apex One2019
There is a failure in deploying policy in Apex One. The following errors can be seen:
Root Cause Analysis
[SERVER_HOSTINFO] IP1=<Different IP Address> HOST_NAME=<FQDN of Apex One Server>
IPAddressList=<IP Address found in diagnostic.log>
NAT_Enable=1 NAT_Port=443
This issue is caused by a misconfigured Two-way commnunication port-forwarding setting on the Apex One server. From the findings above, the Two-way communication setting (for the NAT environment) is using the IP address found under Agent.ini, instead of the one found under ofcserver.ini.
To resolve this issue, disable Two Way-communication setting found on the Apex One web console under Administration > Settings > Apex Central.
Re-deploy the policy and check if the same issue persists. If the issue persists, do the following:
