To fix this issue, please make sure to use the latest Kernel Support Package (minimum KSP version 20.0.0-1278)

For Agents in Deep Security Managers hosted in AWS/Azure/On-premise

1. Login to Deep Security Manager Console

2. Click Administration

3. Click Software and click “Check for updates”

4. Click Download Center

5. Find latest KSPs
   [Oracle 6] KernelSupport-Oracle_OL6-20.0.0-1278.x86_64.zip

   [Oracle 7] KernelSupport-Oracle_OL7-20.0.0-1279.x86_64.zip

6. Click “IMPORT NOW”

7. Uninstall an agent (Linux)

8. Deploying Deep Security Agent (DSA) for Linux

9. Remove the following KSPs under Administration>Software>Local:

   [Oracle 6] KernelSupport-Oracle_OL6-20.0.0-1268.x86_64.zip

   [Oracle 7] KernelSupport-Oracle_OL7-20.0.0-1267.x86_64.zip

For Agents hosted in Cloud One - Workload Security

The new KSP is available in Cloud One - Workload Security and the KSP with issues has been removed, users can proceed with the uninstallation and reinstallation of the Deep Security agent.

1. Uninstall an agent (Linux)
2. Deploying Deep Security Agent (DSA) for Linux