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To resolve the issue, whitelist the following paths on WFBS-SVC:

    • Classic Mode: Go to Security Agents and select a group where Scan Exclusions are to be configured. Click Configure Policy.
    • Advanced Mode: Go to Policies > Policy Management. Click Add or click an existing policy.
  1. Go to Scan Exclusions Tab.
  2. Under Real-Time Scan / Scheduled Scan / Manual Scan, add the following exclusions:

    • On the Folders tab:

      • C:\ProgramData\Autodesk\*
      • C:\Program Files\Autodesk*
      • C:\Program Files (x86)\Autodesk\*
      • C:\Program Files\Common Files\Autodesk Shared\*
      • C:\Program Files (x86)\Common Files\Autodesk Shared\*
    • On the Files tab:

      • C:\Program Files\Common Files\Macrovision Shared\FlexNet Publisher\FNPLicensingService64.exe
  3. Under Behavior Monitoring Exclusions, add the same entries on the Approved Program List:

    • C:\ProgramData\Autodesk\*
    • C:\Program Files\Autodesk\*
    • C:\Program Files (x86)\Autodesk\*
    • C:\Program Files\Common Files\Autodesk Shared\*
    • C:\Program Files (x86)\Common Files\Autodesk Shared\*
    • C:\Program Files\Common Files\Macrovision Shared\FlexNet Publisher\FNPLicensingService64.exe
  4. Click Save.
  5. Update the agent.
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