To generate the report:

1. Sign in to the Trend Micro Customer Support Portal.
2. Go to Dashboard by clicking the account name located on the top right section of the portal.
3. Click New Case.
4. Under the Submit a request or inquiry section, select the product.
   • For Deep Security, choose Deep Security.

     

   • For Cloud One Workload Security or Trend Vision One - Server and Workload Protection, choose Cloud One - Endpoint and Workload Security.

     

5. Choose Compliancy Report under the Select an issue category section.

   

6. Download the Extraction Tool.

   

7. Unzip the file and run DSExtractionTool_v2.exe to open the DS Extraction tool UI. Ensure that the machine running the tool can connect to the Deep Security Manager, Trend Cloud One, or Trend Vision One console. Additional instructions can be found in the README.txt file.
   • For Deep Security:

     

     For API Key reference visit to the Help Center article, Deep Security: Create an API key for a user.
   • For Trend Cloud One - Workload Security or Trend Vision One - Server and Workload Protection:

     

     For API Key reference visit the Help Center article,  Cloud One: Create an API Key using the Workload Security console.

     For Host Region ID reference visit the Help Center article, Cloud One: Trend Cloud One regions.

      

     Region ID for Trend Cloud One - Workload Security can be found on the Account Settings page of the manager console. For Trend Vision One™ Server and Workload Security, this info can be found under Service Management > Product Instance.

      
8. Click Continue. A zipped folder (e.g., DSExtract_20250521090858.zip) will be created in the same location as the DSExtractionTool_v2.exe file.
9. Attach the zipped folder to the New case page from earlier and then click Submit.
10. Take note of the case number that has been created. The status of the support case can be viewed under Case List.
11. Check your mailbox as you will receive an email notification from Support Team once the report has been generated.

You can view the PDF files below for sample of the report.

• Trend Cloud One Compliancy Report
  Password is 0WOvdKQjByfe61+rfS26I3bsXs2VTq3HQg==
• Deep Security Compliancy Report
  Password is M62uEbXYFB1FF2EUJiaACJomOiE5ct79lA==