Views:

Impact during maintenance period

During the maintenance period, customers may encounter errors either when accessing the workbench report/history or accessing via public API.

Maintenance Period

RegionsStart TimeEnd Time
(Batch 1)

Japan,
Singapore
2021-01-21 11:00:00 (GMT+9)
(Tokyo Standard Time)
2021-01-21 17:00:00 (GMT+9)
(Tokyo Standard Time)
2021-01-21 10:00:00 (GMT+8)
(Singapore Time)
2021-01-21 16:00:00 (GMT+8)
(Singapore Time)
(Batch 2)

Australia,
India
2021-01-21 16:00:00 (GMT+10)
(AUS Eastern Standard Time)
2021-01-21 21:00:00 (GMT+10)
(AUS Eastern Standard Time)
2021-01-21 11:30:00 (GMT+5:30)
(India Standard Time)
2021-01-21 16:30:00 (GMT+5:30)
(India Standard Time)
(Batch 3)

Americas,
Europe
2021-01-25 20:00:00 (GMT-6)
(Central Standard Time)
2021-01-26 02:00:00 (GMT-6)
(Central Standard Time)
2021-01-25 21:00:00 (GMT-5)
(Eastern Standard Time)
2020-01-26 03:00:00 (GMT-5)
(Eastern Standard Time)

For support assistance, please contact Trend Micro Technical Support.