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This issue is caused by the 'pidof' command being included in 'procps-ng' package in version 3.3.15-3 which acts differently with other older versions.

Normally, when the splxhttpd calls "pidof splxhttpd", it will not return the PID itself. After upgrading 'procps-ng', it shows that the system recognizes the httpd being called, so it will not continue to execute /opt/TrendMicro/SProtectLinux/SPLX.httpd/bin/splxhttpd.

However, when you execute "perl /etc/init.d/splxhttpd start", the system will not get the PID of the process, because "perl" runs the script, and not "splxhttpd". As a result, it will continue to execute /opt/TrendMicro/SProtectLinux/SPLX.httpd/bin/splxhttpd.

Since the upgrade of RHEL 8.3 to 'procps-ng 3.3.15-3' by default, customers easily encounter this issue when installing SPLX normally.

If customers upgrade 'procps-ng' to version 3.3.15-3 on other Red Hat later themselves, they may also encounter this problem.

To resolve this issue choose between these two methods

  1. Roll back the 'procps-ng' package to the version 3.3.15-1.
  2. Apply Hot Fix Build 1639.