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Updated May 1, 2025

You may view or download the latest version of the Global Severity Level Definitions and Target Initial Response Times document by clicking the button below:

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Keywords: issue levels,issue severity levels,issue prioritization,priority levels for issues on trend micro products

Trend Micro Global Severity Level Definitions and Target Initial Response Times

Product / Version includes:

Last updated: 2025/05/01

Solution ID: KA-0011616

Category: SPEC

Summary

The following document outlines Trend Micro's global severity level definitions and target initial response time for commercial (business) customers.

If you would like to get detailed information for the Japanese version, please contact the JP support center.

Updated May 1, 2025

You may view or download the latest version of the Global Severity Level Definitions and Target Initial Response Times document by clicking the button below:

Download PDF

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Trend Micro Global Severity Level Definitions and Target Initial Response Times

Trend Micro Global Severity Level Definitions and Target Initial Response Times

Product / Version includes:

Summary