You may view or download the latest version of the Global Severity Level Definitions and Target Initial Response Times document by clicking the button below:
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The following document outlines Trend Micro's global severity level definitions and target initial response time for commercial (business) customers.
If you would like to get detailed information for the Japanese version, please contact the JP support center.
You may view or download the latest version of the Global Severity Level Definitions and Target Initial Response Times document by clicking the button below:
Download PDF