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To resolve this issue, follow these steps:

  1. Go to ADFS Server and download FederationMetadata.xml.
  2. Navigate to the DSM Console > Administration > User Management > Identity Providers > SAML, and under Identity Providers double click the entry.
  3. Click Import Metadata XML and locate the FederationMetadata.xml
  4. Try logging in using ADFS: https://<ADFS_FQDN>/adfs/ls/IdpInitiatedSignOn.
  5. Log in using UPN format.
  6. Locate the upper right section to verify ADFS Login.
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