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To download the files:

  1. From the Trend Micro Apex Central console, navigate to Directories > Product Servers > Apex One.
  2. Take note of the Apex One Domain.

    Download Apex One SaaS files

  3. Follow the format to download files from the Apex One SaaS server:

    https://<ApexOne>.manage.trendmicro.com:443/officescan/hotfix_<any folder under PCCSRV>/

    This is an example link for downloading the OfcNTCer.dat file from Apex One SaaS:

    https://<ApexOne>.manage.trendmicro.com:443/officescan/hotfix_pccnt/Common/OfcNTCer.dat

    Download Apex One SaaS files