To download the files:
- From the Trend Micro Apex Central console, navigate to Directories > Product Servers > Apex One.
- Take note of the Apex One Domain.
- Follow the format to download files from the Apex One SaaS server:
https://<ApexOne>.manage.trendmicro.com:443/officescan/hotfix_<any folder under PCCSRV>/
This is an example link for downloading the OfcNTCer.dat file from Apex One SaaS:
https://<ApexOne>.manage.trendmicro.com:443/officescan/hotfix_pccnt/Common/OfcNTCer.dat