Trend Micro Apex One as a Service DLP module Update Issue

Apex One as a ServiceAll

Last updated: 2021/08/28

Solution ID: KA-0012069

Category: Update

Trend Micro has received reports of users encountering an issue when updating Data Loss Prevention (DLP) modules.

This is due to an error when checking the digital signature of the update package.

Impact

This issue only affects provisions that meet all of the following conditions:

All June Batch 1 provisions will be updated on June 23,, 2021 (along with Apex One as a Service June Batch 2).
All batch 2 provisions will receive the same fix.

Users may also contact Trend Micro Technical Support if urgent patching needs to be done before maintenance schedule.

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