- Use the browser inspect network tool to get the component's URL.
- Access the website using any browser.
- Right-click on and any section of the page, and select the Inspect option.
Alternatively, you can press Ctrl + Shift+ I or F12 on your keyboard.
- Click on the Network tab, then reload the page.
- The components that failed to load will appear in red text, or will show network error status (e.g. Blocked, Restricted, 403, etc). The screenshot below shows how it looks on Google Chrome.
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- Copy the restricted URLs.
- Right-click on the blocked URL.
- Select Copy > Copy link address.
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This exclusion method would make use of the PAC file to bypass the URL.
- Login to the TMWS administrator console.
- Navigate to Administration > PAC files.
- Click on the PAC file being used.
- Under the "Bypass proxy for these hosts & domains" section, add the URL(s) identified from Step 1: Identify the failing website component's URL.
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- Click Add, and then click Save.
This option often applies to a restricted website with status error 403. Trend Micro uses a rating system to classify websites, and it is essential to know the website's classification. To identify the category of the website, go to Trend Micro Site Safety Center.
Once we have the classification of the website, we can determine the appropriate URL category to exclude on a particular policy.
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To configure a website exclusion from a TMWS policy, you can also refer to Configuring website(s) exclusion from a Trend Micro Web Security (TMWS) policy.